Privacy Policy

This Privacy Policy describes how jirpet.com (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it immediately. Please contact us at info@jirpet.com if you believe a child has provided personal data.

2. Information We Collect

We collect personal information when you:

  • Place an order or register an account
  • Contact customer support
  • Subscribe to emails or marketing
  • Participate in promotions or surveys

This information may include your name, email address, phone number, shipping address, and payment details.

Payment Security: We use secure third-party payment providers (such as PayPal or Shopify Payments). We do not store your full payment card information.

3. Cookies

We use cookies to improve your browsing experience, analyze site traffic, and support shopping cart functionality. Cookies are small data files stored on your device that help us recognize your browser and remember preferences.

You may disable cookies in your browser settings, but some features of the site may not function properly.

4. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure security

We do not sell, rent, or trade your personal information.

5. Marketing Communications

We may send you promotional emails if you opt in. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us at info@jirpet.com.

6. Data Sharing

We only share your information with trusted third parties required to operate our business, such as:

  • Payment processors
  • Shipping carriers
  • Analytics providers (e.g. Google, Meta)

These providers are only allowed to use your data to perform services on our behalf.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or withdraw consent for marketing communications. To exercise your rights, contact us at info@jirpet.com.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

  • Email: info@jirpet.com
  • Business Name: Jirpet Technology Co., Limited
  • Address: UNIT 803B, 8/F, WEST COAST INTERNATIONAL BUILDING, 290-296 UN CHAU STREET, SHAM SHUI PO, KOWLOON, HONG KONG